Política de privacidad

Last updated: May 2, 2026

CALMORA operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). CALMORA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify you. Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information, including inferences derived from such information:

- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including credit card numbers, debit card numbers, payment information, transaction details, payment confirmations, and other payment-related information.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including products viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled, as well as previous transaction history.
- Communications with us including information provided when contacting customer support or submitting inquiries or complaints.
- Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information including information regarding how and when you access and interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

- Directly from you, including when you create an account, place an order, contact us, or otherwise provide information to us.
- Automatically through the Services, including from your device when you access or use our website through cookies and similar technologies.
- From service providers we engage to support our business operations and technology.
- From business partners and other third parties.

How We Use Your Personal Information

Depending on your interaction with us and the Services, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide and improve the Services, including processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, maintaining your account, remembering your preferences, providing customer support, and offering a personalized shopping experience.

Marketing and Advertising

We may use your personal information to send promotional communications through email, text messages, or other channels and to display personalized advertisements based on your interactions with our website and products.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide secure transactions, detect fraudulent or malicious activities, and protect the security and integrity of our Services.

Communications With You

We use your information to communicate with you regarding your account, orders, inquiries, and customer service requests.

Legal Obligations

We may use your personal information to comply with applicable laws, legal proceedings, governmental requests, or to enforce our policies and Terms of Service.

How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

- With Shopify, service providers, and third parties that help operate our business, including payment processing, analytics, customer support, hosting, shipping, and order fulfillment services.
- With marketing and advertising partners to provide personalized advertising and promotional services.
- When you direct us to share information with third parties through integrations or social media features.
- With affiliates or within our corporate group.
- In connection with a business transaction such as a merger, acquisition, bankruptcy, or sale of assets.
- To comply with legal obligations or protect our rights, customers, and Services.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your use of the Services in order to provide and improve the Services. Information submitted to the Services may be shared with Shopify and third parties located in other countries. Shopify may also use information collected across different merchants and stores to provide enhanced functionality, analytics, and advertising services.

For more information about how Shopify uses your personal information and the rights you may have, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security and Retention of Information

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

- Right to access the personal information we hold about you.
- Right to request deletion of your personal information.
- Right to correct inaccurate information.
- Right to data portability.
- Right to opt out of promotional communications.

You may exercise these rights by contacting us using the information provided below.

Complaints

If you have concerns about how we process your personal information, please contact us using the contact information below.

International Transfers

Your personal information may be transferred to and processed outside your country of residence. Where required, we use appropriate safeguards to protect your information in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, you may contact us at:

Email: vitalisnatureus@gmail.com

Address:
3530 Mystic Pointe Drive
Aventura, Florida, 33180 
United States